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The Rules That Govern Every ViciBet Account and Transaction
These Terms form the agreement between the registered player and ViciBet. By creating or using an account, you accept these Terms together with the rules shown for a game, sports market, promotion, payment method and responsible-gambling control. Product-specific rules apply to the action they describe; these general Terms govern the wider account relationship.
Eligibility Comes before Account Access
You must meet the legal gambling age, have legal capacity to enter an agreement and use the service only where lawful for you. Registration must contain accurate, current personal information. One person may hold one account. Accounts cannot be sold, transferred, shared or operated for another individual.
Security Is a Player and Operator Obligation
Choose a strong password, protect login credentials and contact support if you suspect unauthorised use. Actions completed after successful authentication are recorded against the account unless an investigation establishes misuse. We may request additional security checks before changing sensitive details or releasing funds.
Deposits Must Come from the Account Holder
Payment instruments must be owned or lawfully controlled by the registered player. The cashier shows available routes, currencies, thresholds and any provider charge before confirmation. A deposit is not a bank service or investment. Funds may need to be used for genuine play before withdrawal so the account cannot be used solely to transfer money.
Casino Outcomes and Sports Settlements Follow Product Rules
Casino games are governed by the rules and paytable displayed inside the title. Interrupted rounds are resolved from the supplier record. Sports bets become binding when accepted and recorded in bet history. The accepted odds, stake, selection, market, cashout status and settlement record control the result. Obvious pricing, event or technical errors may be corrected under the applicable market rules.
Promotion Value Exists Only with Its Conditions
Every offer has a qualifying action, minimum amount, wagering rule, validity period and possible restrictions. The current casino welcome schedule reaches 325% up to EUR 3,000 and 300 free spins over four deposits. Its published conditions include a EUR 20 threshold per full stage, 50x wagering on deposit plus bonus, 40x on free-spin winnings, 10 days and a EUR 100 maximum bet. Skrill and Neteller do not qualify for that welcome route.
| Promotion action | What must be checked |
|---|---|
| Activation | Correct offer selected before deposit or play |
| Deposit | Minimum amount and eligible payment route |
| Wagering | Base amount, game or market contribution and progress |
| Stake | Maximum allowed while promotional funds are active |
| Expiry | Remaining time and unused reward treatment |
| Withdrawal | Effect on unfinished wagering or future stages |
Abuse, collusion, duplicate accounts, prohibited betting patterns, manipulation or misleading identity/payment information can lead to reward cancellation and account review.
Withdrawals Follow Ownership, Verification and VIP Capacity
A withdrawal normally returns through an appropriate method connected to the verified account holder. Minimums vary by route; many EUR methods start at EUR 30, Bitcoin at EUR 60 and Ethereum at EUR 40. Up to three requests may remain pending. Internal finance review can take up to three business days, followed by the selected provider’s transfer time.
VIP capacity changes by level. In EUR, Level 1 begins at EUR 500 per transaction and day with EUR 7,000 monthly. Level 5 reaches EUR 1,700 per transaction, EUR 5,000 daily and EUR 75,000 monthly. The live cashier and account status control the amount that can be requested at that moment.
Verification May Cover More than Identity
We may request identity, address, payment ownership, transaction history and source-of-funds evidence. Requested records should be supplied within 30 days and must be readable, current and complete. A complete review is normally handled within 10 days, although complex or incomplete cases require additional investigation. Do not alter documents or obscure information needed for the stated check.
Prohibited Conduct
You must not use false details, another person’s payment method, automation intended to gain an unfair advantage, collusion, multiple accounts, abusive chargebacks, money-transfer behaviour, fraudulent documents, security attacks or unlawful funds. Game and sports integrity may be reviewed using account, device, payment and supplier records.
Technical Events and Record Priority
If an interface disconnects, the server and supplier records determine whether a casino round or sports bet was accepted. Duplicate display, stale odds, visual balance delay or communication error does not create a right to an unintended payment. Contact support with the time, title or market, stake and transaction reference so the event can be traced.
Limits, Breaks and Self-Exclusion
Deposit, loss, wager and session controls may be available through the account or support. Cooling-off and self-exclusion restrict access for the selected period. Requests are applied according to the responsible-gambling rules and cannot be bypassed by opening another account.
Suspension and Closure
You may request closure through support, subject to settlement and legal record obligations. We may restrict or close an account for a security, legal, payment, integrity or Terms breach. Undisputed cash balances are handled under the account and verification rules; promotional balances have no separate cash value unless their conditions have been completed.
Complaints and Communication
Use 24/7 live chat or [email protected]. State the registered email, date, product and reference. We may communicate important changes, security requests, payment decisions and responsible-gambling notices through the account or registered contact details.
Changes, Severability and Governing Framework
Terms may be updated for product, legal, security or operational reasons. The effective date identifies the current agreement. If one provision is unenforceable, the remaining provisions continue. The governing framework and dispute route applicable to the account are those stated in the complete Terms presented at registration.
